Our Working Method

People are at the centre of everything we do.

Whether opening up new markets, internal process optimisation, introducing new organisational units or restructuring – in the end, all measures must be understood, accepted and implemented by employees.

Our Working Method

The right composition of teams and the early and consistent securing of commitment from all those involved ensures the rapid and long-term success of the respective measure.

Through intensive professional training, we support change among employees. Through regular feedback and lessons-learned sessions, we ensure that each individual becomes aware of their successes and is increasingly empowered to resolve any inconsistencies on their own.

In addition to over thirty years of leadership experience, Norbert Reiling holds the Insights and Assess accreditation and is a K-i-E Master of DecisionMaking. In an increasingly digital working world, he combines this with digital tools for decision-making and process management.

INSIGHTS MDI® – Talent Recognition and Potential Development

INSIGHTS MDI® is a holistic diagnostic instrument for talent recognition and potential development. It measures behaviour, motives and a person’s emotional intelligence.

Companies thereby place recruitment and talent management on a scientifically sound basis.

ASSESS by SCHEELEN® – Competence Management

With the scientifically sound ASSESS by SCHEELEN® tools, companies define the competences required for their success. They compare these with the competences of their employees and job applicants and thus develop satisfied, effective teams.

Competence-based interview questions are also available for recruitment purposes. ASSESS provides an optimal foundation for sustainable leadership development and coaching.

K-i-E® DecisionMaking – Structured Decisions

You may well have had to make a difficult decision alone or as part of a group. Today’s working world (the VUCA world) confronts us with ever more questions and decisions. KiE-DecisionMaking is a reliable process that uses the competence of the whole group in a solution-oriented way to illuminate as many aspects of the task as possible and establish a collectively supported commitment from all parties.

With an accepted and standardised scale, decisions are reached with 100% participation in cyclical process steps. These steps are aligned with the human decision-making process according to Emotions (E), Intuition (i) and Cognition (K).

Through digitalised DecisionMaking with the DecisionMaker app, such binding decisions can also be made globally and remotely and immediately secured digitally.

K—i-E®: New thinking begins with the recognition that our brain consists of a cognitive and an emotional system that process, initiate movements and create thoughts according to completely different logics. The emotional system acts as the origin and end of all thought in a cyclical-evolutionary process.

People think and act in cycles in which emotions, intuition and cognition exert their influence at lightning speed and in an overlapping manner. For those who recognise this, decoding human behaviour becomes simple.

Frequently Asked Questions

What does the VUCA world mean?
VUCA is an acronym for Volatility, Uncertainty, Complexity and Ambiguity. It describes the challenging conditions of corporate leadership. The term originated in the 1990s and describes the multilateral world after the end of the Cold War.
How does K-i-E® DecisionMaking work in practice?
K-i-E® DecisionMaking uses cyclical process steps aligned with human decision-making processes according to emotions, intuition and cognition. With an accepted scale, decisions are reached with 100% participation – also globally and remotely via the DecisionMaker app.
How does digitalization support your working method?
Digital tools such as the DecisionMaker app make structured decision-making possible regardless of location or time zone. Learn more under Digitalization+AI.